HUMPHREY OLUGBUE

Managed the full recruitment lifecycle for high-priority technical and non-technical roles, successfully placing over 60 candidates in critical positions across EMEA and North America.

• Managed end-to-end recruitment for 60+ critical technical and non-technical roles across EMEA and North America within 8 months, exceeding hiring targets.
• Partnered with hiring managers and cross-functional leaders to define talent profiles and develop sourcing strategies, directly supporting organizational objectives.
• Optimized hiring processes by leveraging data-driven metrics, reducing average time-to-fill by 20% and increasing candidate quality scores by 15%.
• Elevated employer brand visibility by representing the company at virtual career events, expanding the talent network with over 500 new contacts annually.

Led global recruitment efforts for senior-level Software Engineers and technical teams within a B2B SaaS environment.

• Spearheaded global recruitment for senior Software Engineers (PHP, Symfony, VueJS, JavaScript) and specialized technical teams, ensuring high-quality talent acquisition.
• Collaborated with engineering leadership to forecast hiring needs and implement tailored recruitment plans, aligning talent strategy with business objectives.
• Reduced time-to-hire by 30% through continuous optimization of sourcing channels and technical screening techniques.
• Developed and implemented onboarding guides and technical documentation, ensuring seamless new hire integration and improved retention.

Executed full-cycle recruitment for engineering and product roles, managing an average of 15 open requisitions and processing over 500 applications monthly.

• Executed full-cycle recruitment for Data Scientists, DevOps Engineers, and Mobile Developers, managing 15+ requisitions and 500+ applications monthly.
• Leveraged ATS platforms (Lever, BambooHR, Greenhouse, GEM) and sourcing channels (LinkedIn, GitHub) to attract top-tier talent, enhancing team diversity.
• Conducted rigorous technical screening interviews and developed recruitment reports, significantly reducing time-to-hire through data-driven insights.
• Achieved high offer acceptance rates by proactive candidate engagement and accurate compensation benchmarking, consistently exceeding industry standards.

Managed and coached a team of four recruiters, significantly increasing successful placements and shortening average time-to-fill across Africa.

• Managed and mentored a team of four recruiters, significantly increasing successful placements and shortening average time-to-fill across Africa.
• Partnered with stakeholders in tech, telecom, and energy sectors to implement scalable recruitment frameworks, boosting client retention rates.
• Developed Standard Operating Procedures (SOPs) for sourcing, assessment, and offer management, enhancing process consistency and onboarding efficiency.
• Spearheaded executive searches for managerial and engineering leadership roles, including placing a CTO for a leading telecom company in Nigeria and a Head of Engineering for an energy firm in Kenya.

Successfully filled over 45 mid-to-senior roles across diverse sectors through targeted sourcing and strategic employer branding, achieving a 30% reduction in time-to-hire.

• Successfully filled over 45 mid-to-senior roles across FMCG, Financial Services, and Oil & Gas sectors, reducing time-to-hire by 30% for key positions.
• Designed and executed recruitment campaigns using niche job boards, advanced Boolean search on LinkedIn, and CRM platforms, increasing qualified applicant volume.
• Facilitated the end-to-end recruitment process, including screening, interview coordination, and salary negotiations, resulting in improved offer acceptance rates.
• Maintained and analyzed hiring KPIs, providing weekly talent acquisition reports to leadership and clients to drive continuous process improvements.

Managed end-to-end recruiting efforts for clients in tech, agriculture, and telecom, achieving a 30% reduction in time-to-hire and a 20% increase in quality of hire metrics.

• Managed end-to-end recruiting for clients in tech, agriculture, and telecom, reducing time-to-hire by 30% and increasing quality of hire by 20%.
• Built and maintained passive talent pipelines using Boolean search, LinkedIn Recruiter, and CRM tools, resulting in a 25% growth in the candidate pool year-over-year.
• Led coordination of interview logistics, debriefs, and candidate communications across departments, streamlining processes and reducing scheduling conflicts.
• Introduced data-driven job advertising strategies across multiple platforms, increasing qualified application volume by 40% and improving employer branding visibility.

Handled customer inquiries and resolved delivery issues, consistently achieving high satisfaction scores and implementing process improvements.

• Handled over 120 customer inquiries weekly across phone, email, and chat, consistently maintaining a 90%+ satisfaction score.
• Resolved 95% of delivery issues within 24 hours by closely coordinating with logistics and fulfillment teams.
• Identified and implemented process improvements that reduced delivery delays by 15%, enhancing customer loyalty and repeat business.